Cookie Policy
How we use cookies to keep things running smoothly — and how you stay in control.
In short
What Are Cookies?
Small files, big purpose
Cookies are tiny text files that get stored on your device when you visit a website. They help us remember who you are, keep you logged in, and understand how people use Vendeey so we can make it better.
We're not here to track your every move online. We use cookies for practical reasons — to make the platform work properly and to improve your experience. This policy explains exactly what cookies we use and why.
Types of Cookies
What cookies we use
We keep it to three types — no advertising cookies, no third-party trackers following you around the internet.
Authentication
These cookies keep you logged in as you navigate the platform. Without them, you'd have to enter your password on every page — nobody wants that.
Security
We use cookies to protect your account from unauthorized access and to prevent cross-site attacks. They help us verify that requests to your account are actually coming from you.
Session Management
These remember your preferences during a session — things like which store you're managing, your dashboard layout, and items in your cart. They expire when you close your browser or after a set period.
Can You Turn These Off?
No — and here's why. These cookies are essential for the platform to function. Without them, you wouldn't be able to log in, process payments, or manage your store. They don't collect any marketing data.
How We Use Them
Analytics cookies help us understand how vendors and customers use Vendeey — which pages are popular, where people get stuck, and what features get the most love. We look at this data in aggregate, not individually.
What We Track
Page views, time spent on different sections, button clicks, and navigation patterns. We use this to prioritize what to build next and fix things that aren't working well.
Who Provides Them
We may use tools like Google Analytics or similar services. These providers have their own privacy policies, and we've configured them to anonymize your data wherever possible.
Can You Turn These Off?
Yes. You can disable analytics cookies through your browser settings without affecting how the platform works. You'll still have full access to all features.
What They Remember
These cookies remember choices you've made — like your preferred language, currency display, notification settings, or how you like your dashboard organized.
Why They're Useful
Without preference cookies, you'd need to set up your preferences every time you visit. They make the experience feel personal and save you time.
Can You Turn These Off?
Yes, but the platform might feel less tailored to you. You'll still be able to use everything — it just won't remember your settings between visits.
You're in Control
Managing your cookies
Managing in Your Browser
Every browser lets you control cookies. You can block all cookies, delete existing ones, or set your browser to ask before accepting them. Check your browser's settings or help section — Chrome, Safari, Firefox, and Edge all have clear instructions.
On Your Phone
Mobile browsers have cookie settings too. On Android, check Chrome settings. On iPhone, go to Safari settings under Privacy & Security. You can also clear cookies from our app by logging out and clearing app data.
What Happens If You Block Cookies
If you block essential cookies, some parts of Vendeey won't work — you might not be able to log in or complete transactions. Blocking analytics and preference cookies is fine; you'll just miss out on a personalized experience.
We Don't Use Ad Cookies
Just to be clear — we don't use advertising or marketing cookies. We don't track you across other websites, we don't build ad profiles, and we don't share your browsing data with advertisers. That's not our business model.
Third-Party Cookies
Some of our partners (like payment processors) may set their own cookies when you interact with their services on our platform. These are governed by their own cookie policies. We work with trusted partners like Paystack and Flutterwave who take privacy seriously.
Updates to This Policy
If we start using new types of cookies or change how we use existing ones, we'll update this page. For significant changes, we'll let you know through the platform or by email so you can adjust your preferences.
Managing in Your Browser
Every browser lets you control cookies. You can block all cookies, delete existing ones, or set your browser to ask before accepting them. Check your browser's settings or help section — Chrome, Safari, Firefox, and Edge all have clear instructions.
On Your Phone
Mobile browsers have cookie settings too. On Android, check Chrome settings. On iPhone, go to Safari settings under Privacy & Security. You can also clear cookies from our app by logging out and clearing app data.
What Happens If You Block Cookies
If you block essential cookies, some parts of Vendeey won't work — you might not be able to log in or complete transactions. Blocking analytics and preference cookies is fine; you'll just miss out on a personalized experience.
We Don't Use Ad Cookies
Just to be clear — we don't use advertising or marketing cookies. We don't track you across other websites, we don't build ad profiles, and we don't share your browsing data with advertisers. That's not our business model.
Third-Party Cookies
Some of our partners (like payment processors) may set their own cookies when you interact with their services on our platform. These are governed by their own cookie policies. We work with trusted partners like Paystack and Flutterwave who take privacy seriously.
Updates to This Policy
If we start using new types of cookies or change how we use existing ones, we'll update this page. For significant changes, we'll let you know through the platform or by email so you can adjust your preferences.
Want to know more about our cookies?
If you have questions about how we use cookies or need help managing your preferences, our team is here to help.